Customer Help

Frequently Asked Questions

Helpful answers about vintage doors, sizing, shipping, pickup, condition, care, and choosing the right piece for your project.

Warm vintage doorway with natural light and rustic architectural style
01

Before You Order

Check sizing, condition, photos, and project fit before purchasing a one-of-a-kind vintage door.

02

Shipping & Pickup

Review delivery details, continental U.S. shipping, and local pickup options before placing an order.

03

Need Help?

Contact us for additional photos, measurements, or guidance on choosing the right piece.

Vintage doors in a refined rustic interior

Quick Support

Have a Specific Door in Mind?

Send us the product name or SKU if you need additional photos, measurements, condition details, or shipping guidance before ordering.

Ask a Question
What types of vintage doors do you offer?

We offer a range of vintage doors, including single doors, double doors, glass doors, vintage doors with iron, triple doors, and quad door sets.

Are your vintage doors authentic?

Yes. Our vintage doors are authentic reclaimed pieces selected for their craftsmanship, aged finishes, architectural character, and one-of-a-kind appeal.

How do I know if a vintage door will fit my space?

Each door listing includes measurements. Please review the height and width carefully before ordering, or contact us if you need help choosing the right size.

Can I search by size?

Yes. You can browse available doors by size ranges, including width and height categories, or contact us if you need help finding a specific measurement.

Do you offer customization?

At this time, customization is not offered. However, inventory includes many unique sizes, styles, finishes, and architectural details.

What condition are the doors in?

Vintage doors may show natural wear, aged finishes, markings, and reclaimed character. Some doors may have minor restoration, but many are sold as-is.

Do you ship outside the continental U.S.?

At this time, shipping is offered within the continental U.S. Please contact us if you have questions about your delivery location.

Is local pickup available?

Local pickup may be available from Los Angeles or Houston locations, with a $200 pickup discount. Please contact us before ordering for pickup details.

Do you offer installation services?

Installation services are not offered. We recommend working with a qualified contractor or installer familiar with vintage or reclaimed doors.

Can I request additional photos or information?

Yes. If you need more photos, measurements, or condition details for a specific vintage door, please contact us before purchasing.

What is your return policy?

Please review our Return Policy page for full details before ordering, especially because vintage doors are unique reclaimed pieces.

How do I care for a vintage door?

Care depends on the material, finish, and intended use. We recommend reviewing our care and protection information or contacting us with questions about a specific piece.

Still Have Questions?

We Can Help Before You Order

Contact us if you need help with sizing, style, shipping, pickup, or choosing the right vintage door for your project.

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